Introduction

This Privacy Policy describes how Tecnozard Private Limited and its affiliates (“we”, “our”, “us”) collect, use, share, protect or otherwise process your personal data through our website https://tecnozard.com (the "Platform").

By using our Platform or sharing your information, you agree to the terms outlined here and consent to data processing in India in accordance with Indian laws. If you disagree, please do not use the Platform.

Collection of Information

We collect personal data during sign-up, account use, or other interactions, including your name, contact details, identity/address proof, and possibly sensitive data like payment or biometric info, with your consent.

We may also collect behavioral or transactional data and information shared with third-party partners. We are not responsible for their privacy policies, so please review them independently.

Warning: Never disclose sensitive data like PINs or passwords. If done, immediately report to law enforcement.

Usage of Information

Your data is used to provide and improve services, personalize experiences, resolve issues, communicate updates, conduct research, prevent fraud, and ensure compliance.

Marketing use is optional—you may opt-out anytime.

Sharing of Information

We may share your data with internal group companies, service providers, payment gateways, logistics partners, or government agencies when required. This helps in fulfilling services or meeting legal obligations.

Security Measures

We use reasonable security practices, including encrypted servers and access control. However, online data transmission is not 100% secure. You’re responsible for securing your login credentials.

Data Retention and Deletion

You may delete your account through settings or by contacting us. We may retain data to settle pending transactions, claims, or prevent fraud. Anonymized data may be stored for research purposes.

Your Rights

You may access, modify, or delete your data directly via your account settings. For assistance, contact us at the details below.

Consent

By using our Platform, you consent to the collection and processing of your data. You can withdraw this consent by writing to us (see contact info below). Withdrawal may restrict access to certain services.

Policy Changes

This policy may change periodically. Significant changes will be communicated via appropriate methods as per law.

Grievance Officer

Name: Bharath waj

Designation: CEO

Company: Tecnozard Private Limited

Address: No. 23 Sethalai Street, Murugabakam, Puducherry - 605004, India

Phone: +91 9600641464

Timing: Monday to Friday, 9:00 AM – 6:00 PM